Your Brand Standard
Has to Survive
the Journey
For 40 years, Intria has supplied QSR and Fast Casual operations outside the US with everything they need to open and run. One accountable partner between the US source and the store that has to open on time.
- United States
- Canada
- Mexico
- Puerto Rico
- Netherlands Antilles (Curaçao)
- Dominican Republic
- Panama
- Honduras
- Guatemala
- Brazil
- Ecuador
- Peru
- Saudi Arabia
- United Arab Emirates
- Kuwait
- Qatar
- Oman
- Bahrain
- Jordan
- Lebanon
- Yemen
- India
- Indonesia
- Japan
- Malaysia
- Pakistan
- Philippines
- Thailand
- Vietnam
- United Kingdom
- Germany
- Spain
- Ireland
- Netherlands
- Austria
- Switzerland
- Georgia
- Egypt
- Morocco
- South Africa
- Australia
- New Zealand
Where international supply breaks
Three avoidable failures.
All averted. None involved logistics.
The
Specification
A manufacturer fills the order as written and asks no questions. The item ships, clears customs and arrives – and does not match the brand standard, the destination voltage or the local labelling requirement. The error was in the order. Nobody caught it because nobody looked at the goods.
The
Documentation
Most customs holds trace back to a document set that was incomplete before the container ever shipped. Halal certification at the point of import rather than the point of slaughter. A certificate of origin on the wrong form. Labelling in the wrong language. Each one costs a week, and weeks are what an opening date is made of.
The
Coordination
We monitor our customers' suppliers, not just their orders. For a Puerto Rico operator that meant seeing production shortages forming upstream and securing critical non-perishable inventory months in advance. Full capacity through consecutive holiday seasons.
What a brand purchasing intermediary is
The brand sets the standard. The operator has to meet it.
For 40 years, Intria has been trusted by both brands and operators – including long-standing relationships with Dunkin' and Baskin-Robbins, and with the licensees who equip and supply their locations internationally.
That standing is not scale and it is not price. It is why a brand will let us hold its specification, and why an operator will let us protect their margin.
We are the party accountable for a brand standard surviving the journey to market.
Complete store capability
We supply the whole store, not part of it.
Most partners in this category sell food. Intria sources every category a location needs and can deliver them as one coordinated order, with one documentation set and one accountable partner.
Food & ingredients
Bakery mixes, syrups and toppings, coffee, tea, cocoa, condiments, oils, sauces, seasonings.
Frozen & chilled
Frozen bakery, egg products, ice cream ingredients and mix-ins, dairy, portioned proteins, prepared foods.
Packaging
Branded and unbranded cups, lids, straws, napkins, boxes, cartons, wraps, utensils, biodegradable lines.
Foodservice equipment
Espresso machines, brewers, soft serve, refrigeration, ovens, fryers, ice makers, display cabinets.
Smallwares & fixtures
Service smallwares, utensils, prep tables, sinks, cookware, racking, carts, store fixtures.
Non-product categories
Signage and menu systems, merchandising, uniforms, janitorial, safety, waste.
Complete store openings
Every category above, coordinated across suppliers, from one location to a hundred across multiple suppliers with differing lead times.
Documented outcomes
What this looks like when it is working
Five units, caught before export
A customer ordered equipment direct from the manufacturer and shipped it to our New York facility for consolidation. Our team saw the units were built to US electrical specification – the destination required a UK-style plug at 220V and 50Hz. The manufacturer had asked no questions. We stopped the shipment and the correct configuration was ordered.
A complete store, in under six weeks
An opening on an extremely tight deadline. Our procurement team purchased, consolidated and shipped the complete new store package – equipment, smallwares, packaging, signage and opening inventory — in under six weeks. The opening went ahead on schedule.
A peak season held at full capacity
We monitor our customers' suppliers, not just their orders. For a Puerto Rico operator that meant seeing production shortages forming upstream and securing critical non-perishable inventory months in advance. Full capacity through consecutive holiday seasons.
Compliance & documentation
42 trade documents generated
Compliance depth is easy to claim and hard to evidence, so here is the evidence.
Halal certification. SASO certificate of conformity. Phytosanitary and USDA export certification. Certificates of origin including Mexico- and Spain-specific forms. GMO labelling. Microbiological and shelf-life analysis. Bilingual labelling priced per exterior shipping unit and per interior package.
Every one of them prepared and managed by our team
- Certificate of Origin
- Export declaration
- Certificate of Origin,
Mexico-specific form - Duty drawback
- Certificate of Origin,
Spain-specific form - Free-sale certificate
- NAFTA declaration
- Health certificate
- Certificate of ingredients
- Nutritional information
- Hygiene certificate
- Compositional analysis
- Phytosanitary certificate
- Microbiological analysis
- USDA export certification
- Shelf-life analysis
- Halal certification
- Inspection certificate (SGS)
- SASO certificate of conformity
- Inspection certificate (Intertek)
- Declaration of conformity
- Equipment test report
- Certificate of analysis
- GMO product labelling
- IATA dangerous goods certification
- IMO hazardous materials certification
- Material safety data sheet (MSDS)
- Hazmat placarding
- Bilingual product label
- Shipping label
- Unit label
- Pallet identification
- Ocean bill of lading
- Packing list
- Bank draft
- Inland bill of lading
- Commercial invoice
- Letter of credit
- Air waybill
- Customs invoice
- Dock receipt
- Insurance certificate
Markets
8 regions.
42 countries.
40 years.
Saudi Arabia to Guatemala. Japan to Ireland. Brazil to Morocco. Our services are not geographically limited, so this is a record of where we have already been rather than a boundary on where we will go — and in most of the corridors you are considering, we have already made the trip.
United States, Canada, Mexico
Puerto Rico, Netherlands Antilles (Curaçao), Dominican Republic, Panama, Honduras, Guatemala
Brazil, Ecuador, Peru
Saudi Arabia, United Arab Emirates, Kuwait, Qatar, Oman, Bahrain, Jordan, Lebanon, Yemen
India, Indonesia, Japan, Malaysia, Pakistan, Philippines, Thailand, Vietnam
United Kingdom, Germany, Spain, Ireland, Netherlands, Austria, Switzerland, Georgia
Egypt, Morocco, South Africa
Australia, New Zealand
Who we work with
Three buyers,
three different problems.
Franchisor distribution leadership
A manufacturer fills the order as written and asks no questions. The item ships, clears customs and arrives — and does not match the brand standard, the destination voltage or the local labelling requirement. The error was in the order. Nobody caught it because nobody looked at the goods.
Licensees and operators in market
Most customs holds trace back to a document set that was incomplete before the container ever shipped. Halal certification at the point of import rather than the point of slaughter. A certificate of origin on the wrong form. Labelling in the wrong language. Each one costs a week, and weeks are what an opening date is made of.
New licensees preparing to open
We monitor our customers' suppliers, not just their orders. For a Puerto Rico operator that meant seeing production shortages forming upstream and securing critical non-perishable inventory months in advance. Full capacity through consecutive holiday seasons.
Terms & trade finance
Asked on every first call, so answered here
Intria establishes and manages credit terms, issues and handles letters of credit, processes wire and ACH payments and manages foreign collections. Brokers rarely offer terms. Large distributors tier them by spend.
For a growing operator, working capital is often the real constraint on how fast locations can open — and it is a constraint we can relieve.
Let's start with your current operations
Tell us what you are opening, replenishing or fixing.
We will tell you what the next 90 days actually looks like.