Foodservice equipment
Manufacturers build what you order. They do not always ask where it is going.
Exporting foodservice equipment requires adapting to local electrical grid, securing safety certifications, handling export documentation, and ensuring cross-border warranty support. Products may also need modifications to meet local regulations.
Espresso machines, coffee brewers, grinders and warmers, iced tea brewers, airpots, refrigerated beverage dispensers, juicers, blenders, milkshake machines, soft serve machines, doughnut frosting and filling machines, ice makers, mixers, ovens, fryers, grills and griddles, refrigeration and freezers, ice cream display and storage cabinets.
Verify before build
Destination grid, not origin
Valid across the border
50Hz / 60Hz
Test reports, conformity
Destination standard
Destination language
Country-specific
With the rest of the order
The equipment specification checklist
Eight things to confirm before you place an international equipment order, in the order you should confirm them. Written from 40 years of catching the ones that were missed.
Specification checklistWhat a brand purchasing intermediary is
Five units,
caught before export.
A customer ordered five pieces of equipment direct from the manufacturer and had them shipped to us for consolidation with the rest of their export order. When the units arrived at our New York facility, our team saw they were built to US electrical specification – and the destination required a UK-style plug at 220V and 50Hz.
The manufacturer had asked no questions. We stopped the shipment. The units went back and the correct configuration was ordered.
Had they shipped, the customer would have faced unusable equipment at destination, freight both ways and disrupted operations. The error was in the order. The catch was physical custody.
Had we handled the purchase from the start, the question would have been asked before anything was built. That is the difference between a company that ships your equipment and one that knows what to ask.
Equipment certification & power compatibility
What we confirm before an order is placed
Power
compatibility
Voltage and frequency against the destination grid, plug configuration against the destination standard, and whether the unit requires modification to be functional rather than merely powered.
Country safety
certification
The destination market's own conformity regime, including SASO certificates of conformity where required, declarations of conformity and equipment test reports.
Warranty support
across borders
Whether the warranty survives the export, and who services the unit in-market when it does not.
Export
documentation
Test reports, conformity declarations, certificates of origin, inspection certificates from SGS or Intertek where specified, and hazardous materials documentation where a unit requires it.
When equipment fails
Replacement, under pressure.
Intria has supplied ice cream operations worldwide for over 25 years, which means we know where the equipment is, who has it in stock, and how to move it quickly. When a customer's freezers failed in Asia ahead of a major promotion, we sourced emergency replacements and had them shipped and installed within a week.
That is not a contingency plan. It is what four decades of supplier relationships are actually for.
Send us the quote before you sign it
An equipment quote, a spec sheet, a model number and a destination. Fifteen minutes on the phone is usually enough to know whether it will work when it lands.